Emergency sewer service "Des Group", with more than 6 years of experience, provides a full range of services necessary for servicing internal and external, centralized and local sewer networks, as well as emergency removal of blockages at any facility, including:
- In apartments and private houses
- Residential complexes
- Schools, kindergartens
- Hotels, inns, holiday homes
- Medical institutions
- Shopping and entertainment centers
- Office and administrative buildings
- Sports and cultural facilities
- Industrial buildings and areas
- At transport infrastructure facilities
Depending on which sewer network the problem is with, the following types of services may be required:
- Video inspection of the system
- Removing clogs using the safest and most effective method
- Sewage pumping
and wastewater removal - Cleaning a well, septic tank, cesspool
- Treatment of deep biological treatment stations
- Cleaning storm and drainage sewers
- Removing construction waste from pipelines
- Removing oily and fatty deposits in pipes
If you don’t know which system is clogged, Dez Group specialists can carry out on-site diagnostics and, having established the causes of the accident, offer the best way to solve the problem at an attractive price. The cost of work depends on the volume of required services and a number of factors individual for each order. You can find out the price by phone immediately after the Dez Group consultant receives more detailed information from you about your situation.
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Emergency contacts for Dez Group
Emergency sewer service: price of services
Emergency sewer service price from RUB 4,500. for the service. The exact cost of emergency sewer service services in Moscow is discussed with the manager immediately, or we go out for an assessment and an accurate calculation. The initially announced price remains unchanged, and a guarantee for the services is provided.
Kanalservis is an emergency sewerage service operating throughout the city of Moscow and the Moscow region. We serve any clients: owners of private houses, HOAs of high-rise buildings, enterprises, trade organizations, car washes, etc.
Sequence of actions
Sometimes in an extreme situation a person gets lost: if a heating pipe in an apartment bursts, what should you do first? You need to send an SOS distress signal, and not try to plug the hole. It’s good when several people are present and responsibilities can be distributed. One contacts the emergency service, the other tries to localize the leak, and the third will notify the neighbors at this time. If you had to deal with the problem yourself, then the order of measures taken is as follows:
- see the location of the breakthrough if there is an accident in your own apartment, or note that the upstairs neighbor is drowning;
- call the emergency service and provide your address, identify the problem, find out the time of arrival of the team;
- notify neighbors, and, if there is a valve on the riser in the basement, try to close it or reduce the leak with available materials and tools;
- Having stopped the flooding, collect water indoors, record the situation through photography and video - this will help when going to court for reimbursement of the costs of restoring damaged property.
24-hour emergency sewer service Kanalservice offers a wide range of services
Removing blockages of any type in internal, external sewerage or storm drains
The equipment we have and the technologies we use allow us to remove fatty, silty and solid deposits, fight traffic jams caused by the accumulation of sand, gravel, building materials, household and waste, personal hygiene items, etc. We carry out mechanical and chemical cleaning, as well as hydrodynamic washing sewerage.
Defrosting systems
Contact us if you need emergency defrosting of water pipes, sewers, etc. Such work can be performed at temperatures down to -20oC.
Video diagnostics of sewerage and other communications
It will help identify damage, construction flaws, clogging areas, etc. In addition, the equipment used and the experience of the company’s employees allow us to draw up a detailed plan of the system in the absence of one.
Equipment used
We are engaged in eliminating blockages in sewer pipes of any diameter and for this purpose we have in our emergency service fleet sewer flushing equipment of various capacities and purposes. If portable small-sized units transported on passenger cars are used to flush internal sewer systems, then those installed on trucks are used exclusively for flushing external communications.
In any case, when you contact our company, rest assured that we have all the necessary specialized equipment to solve your problems.
Each vehicle of the "Engineering Service" emergency service is equipped with a powerful hydrodynamic unit permanently located on the vehicle, as well as mobile hydrodynamic devices for carrying out work to clear blockages in the sewer system.
In addition, the machines are equipped with mechanical cleaning devices and a push-through tele-inspection system that makes it possible to assess the nature of the sewerage violation.
Advantages of emergency sewer service Kanalservice
The company offers:
- Prompt response to requests. Our emergency sewer service accepts calls 24 hours a day, including weekends and holidays. A team of specialists is ready to go to the site within 10 minutes after the client contacts.
- Fixed prices for services. The final cost of emergency sewer repair, removal of blockages and other services is not relative to what was announced during the preliminary assessment of the work by our specialists. If we haven’t taken something into account, we take on all additional expenses.
- Work on any objects. Different clients can contact us: from the owner of an apartment with a clogged toilet, to representatives of a large industrial enterprise whose sewerage system has problems.
- Availability of all necessary licenses for waste removal and disposal. You don’t have to worry about this: you won’t have any problems with environmentalists and representatives of other structures.
Emergency sewerage service in the city of Moscow and the Moscow region Kanalservice - we work around the clock, efficiently and with a quality guarantee.
What it is
An emergency sewer service is an organization that performs various work on drainage systems. Basically, these are urgent or emergency work - cleaning, repairs, restoration of sections or network nodes. Emergency calls can be made by phone or through the city's unified dispatch service. At the same time, the organization can work independently and not belong to city municipal divisions.
Most often, emergency sewer service is required at odd times, when it is useless to wait for help from regular plumbers from the management company. For example, at night, on holidays or immediately after the end of the working day. The specificity of drainage systems is such that delay in eliminating the accident is unacceptable. If the pipes are clogged in the basement and the apartment on the lower floor is flooded with sewage, the danger increases with every minute. Waiting until the morning and not using the sewer is not an option, since neighbors on the upper floors are not always ready to accommodate the affected residents of their building.
In such conditions, urgent, emergency assistance is needed. Users need to know where to go if problems occur. The city’s unified dispatch system has its own emergency units related to the Gorvodokanal. However, their sphere of influence often extends only to the external sections of drainage systems. For example, if a problem arose near the house, they will deal with it, but they may not go into the basement - they will say, it’s not our business. However, in such situations, urgent and independent assistance is needed. If it was not possible to find out the required telephone number in advance, the sewer will have to wait until the start of the working day (or week). Moreover, the system will wait, but people are unlikely to.
Our equipment and its capabilities
The level of equipment of the company allows us to carry out the full range of work on servicing emergency sewerage and eliminating any problems in systems of various types. Kanalservice uses the following technique:
- Electromechanical machines from Rothenberger and RIDGID for cleaning sewers from tree roots and branches, cement and other solid deposits, hygiene products, rags and hair. We work with pipes from 20 mm in diameter.
- Equipment for hydrodynamic washing from brands such as Poseidon, RO-JET and others, which also allows you to effectively remove ice plugs.
- Sewer and sludge cleaning machines with tanks up to 12 m3 and various additional options. They allow you to remove caked deposits, perform hydrodynamic flushing, etc.
Our emergency sewer service can handle any job. Contact us and you will never hear from the dispatcher “There are no specialists available, call tomorrow,” or “We have a day off today.” Kanalservice will not leave anyone alone with such a delicate problem as a sewerage failure.
Who to call if the sewer in your apartment is clogged
The toilet is clogged - what to do, who to call, who to run to? Such a problem will knock even the most phlegmatic person out of the saddle. But don’t rush to panic - all problems can be solved, including this one. First signs of a problem
- An unpleasant smell has appeared in the toilet - this is the first sign of difficulty with the passage of the drain riser, which equalizes the pressure in the sewer pipeline.
- After flushing, cloudy water remains in the toilet - this is the first sign of a problem with the passage of the hydraulic valve of the toilet. Most likely, there is a foreign object in this area.
- The water from the tank drains into the hole in the toilet too slowly - when flushed, the bowl is filled almost halfway and goes down the drain gradually.
Where to go if the drain in your apartment is clogged?
Attention Sewer blockage: causes, emergency measures, maintenance For residents of the house, it is important that the toilet works properly and that water drains quickly and without leaks from the bathtub or washing machine. If the riser or pipe in the apartment is clogged, the first signs of a problem will quickly appear.
- Residents of the house will feel an unpleasant, pungent odor in the toilet area.
This will indicate problems with the patency of the riser.
ATTENTION! When a drain is clogged, you cannot expect the blockage to go away on its own.
Where to go if the sewer in your house is clogged
If these are concrete rings or a hole, nothing bad will happen. However, for autonomous sewer stations and complex septic tanks where bacteria are used to decompose waste, this method is unacceptable. Automated cleaning of the sewer system Modern manufacturers of autonomous systems position their products as self-cleaning.
The riser is clogged: do you need to pay to remove the blockage? If the sewer system in an apartment or private house is clogged, what should you do to correct the situation and restore the toilet’s functionality? The problem can be solved; sometimes even the owner of the apartment can clean a clogged toilet pipe on his own. But it’s safer to call a competent plumber to prevent the basement from flooding with sewage and flooding your apartment and your neighbors’.
What to do if the toilet is clogged - who to call?
Source: https://02zakon.ru/kuda-zvonit-esli-zasorilas-kanalizatsiya-v-kvartire/
Blockage in the toilet - call Cleaning-SPB (24 hours a day)
The harmony and comfort of your favorite apartment directly depends on the functioning of the toilet.
What to do if the sewer is clogged
At the installation stage:
- installation of fine mesh screens and various filters;
- installation of a grease trap;
- insertion in places of indentations, connections, turns of auxiliary holes: “cleaning holes” with a plug and “rubber hatches” with seals.
When using the system regularly:
- regular irrigation of the drain with a huge amount of boiling water;
- At least once a year, call a vacuum cleaner to pump out the sediment and rinse it with clean water;
- preventive treatment of sewage with a supersaturated solution of table salt.
Sewage, like any other element of a private home, needs regular maintenance, cleaning and repair.
To do this, just enter the text in the search bar: “the sewer is clogged, what should I do?” and the search engine will return a large number of results.
Sewer cleaning methods
When your drain is clogged, you need to clean it out. Cleaning can be done in several ways, but the most effective is to use household chemicals. Drain cleaning chemicals are inexpensive and easy to use.
There are the following types of household chemicals:
- In granules.
- In the form of a gel.
- Powdery.
- In the form of a liquid.
Before starting cleaning work in sewer pipes, you need to wear home clothes and rubber gloves so that the skin areas are covered.
You can also clean the pipes using a plunger or cable.
- Mixing fittings.
- Shaped elements.
- Plumbing fixtures.
- Water fittings.
- Internal sewerage.
Maintenance consists of a set of measures aimed at ensuring the effective operation of communications.
Maintenance activities:
- Daily monitoring of drinking water consumption.
- Drawing up a balance of water consumption and disposal.
- Carrying out emergency work.
- Elimination of existing blockages in water supply and sewerage systems.
- Repairing leaks in pipes.
- Control over sewer hoods.
- Monitoring and cleaning of the drainage system.
- Replacement of damaged parts.
- Scheduled annual inspection of the sewer system and elimination of detected problems.
Maintenance of sewerage systems is carried out by the Housing Office.
Important: Blockages in wells (yard sewerage) are transferred to the adjacent organization - Gorvodokanal.
Emergency teams only respond to general blockages (that is, when someone else’s sewage enters your apartment or house).
All persuasion to come at three in the morning because of a clogged bathtub will be in vain. No, not because all plumbers are emotionless alcoholics.
This reason for the call is equivalent for them to calling an ambulance about an itchy heel: it seems like a completely medical problem, but one that can be tolerated until a visit to the local physician.
However, my friends, let's be realistic: nine out of ten readers want to know how to solve the problem of blockages with their own hands. Need recipes.
These activities are within their competence.
Removing sewer blockages: causes and types of blockages
In most cases, our specialists have to deal with typical situations, for which our company has developed standard solutions.
Table 4. Types of sewer blockages
| Types of blockages and malfunctions | What's happening | Solution |
| MECHANICAL CLOGGAGE | A large object or obstacle (debris, dirt) blocking the duct. | Removing blockages: manual cleaning, mechanical cleaning, chemical cleaning. In difficult cases, tele-inspection. |
| OPERATIONAL CLOGGAGE | Reduced throughput due to deposits on the pipe walls (grease, salt deposits, rust, urinary stone, etc.) | Flushing pipes with a hydrodynamic machine. Regular preventive cleaning. |
| TECHNOLOGICAL CLOGGATION | Reduced throughput due to installation errors (incorrect slope, diameter and bends of pipes). Wear of the system (cracks, leaks). | Redesign of the system. Replacement of pipes. Local and major repairs. |
| SILT SEDIMENT (SILTING) | Filling containers and channels with sludge (sewage wells, septic tanks, storm drains, drainage) | Pumping, washing and removal of sludge using a suction machine. Teleinspection of storm and drainage channels. Disinfection of containers. |
| UTILITY EMERGENCY | As a rule, pipes burst, communications are destroyed during construction work. | Elimination of breakthroughs, replacement of pipes, system repair. Television inspection of damage. |
Clogs often occur when large household waste, food debris, rags, or other items enter your drains. Over time, grease accumulates on the walls of kitchen drains, forming a blockage. In the bathroom, clumps of tangled long hair can clog the pipe. Improper installation can contribute to system clogging. If the sewer has many bends, incorrect slopes, turns at right angles, waste accumulation will occur in this place. The method of cleaning it depends on the type of blockage.
| Operational blockage of pipe walls |
| Items recovered from sewer pipes |
| Design features may cause constant blockages |
Types of blockages
1. Operational blockage is an accumulation of dirt and hair on the inner walls of pipes. Its components: - fats; - household salts; - collagen fibers; - lime. Deposits on the walls reduce the diameter of the drain and impair the flow of water. The likelihood of mechanical blockage increases.
2. Mechanical blockage occurs due to any object stuck in a pipe or siphon: - a solid piece of food; — cutlery or pieces of broken dishes; - cloths or washcloths; - children's toys. The object worsens the drainage, provokes a further increase in the plug and a complete stop of the duct.
3. Man-made blockage is insufficient water permeability due to errors in the design or repair of the sewer system: - the pipe diameter is too small; — poor-quality elements of the drainage system; — the angle of inclination of horizontal pipes is too small; — accumulation of water in settling tanks and reservoirs. To restore normal drainage, it is necessary to correct design errors.
It can be difficult to remove a blockage in an apartment on your own, but if it occurs in a complex sewer system of a multi-story building, office building, restaurant or shopping center, then you will need specialists and professional equipment.
The most common place for blockages to occur:
- siphon or corrugated drain; - sewage pipe; - riser or pipes in the basement of a high-rise building; — at the outlet of the pipe where the return filter is installed; - between wells.
Blockages, traffic jams and low permeability of sewer pipes are a fairly common problem for both commercial organizations and individuals. This situation arises due to irregular maintenance of sewer systems. Deposits form on the inside of pipes, which over time reduce their permeability, and even a very small object that gets there can completely clog the pipe. Failure to clean pipes for a long time can lead to emergency situations, including a pipe burst, with subsequent large repair costs.
You can prevent emergency situations and save your nerves and money by contacting them, where they will provide you with high-quality cleaning of sewer networks, including on a regularly scheduled basis. Work is being carried out to clean internal and external sewerage, household sewage and storm sewerage. If necessary, a television inspection is carried out immediately before cleaning. The cost of work under an annual service agreement is approximately 30% cheaper.
To contents
Rules for turning off water supply
If the cold water is turned off, you should first call in Moscow directly to the utility company that represents this resource. Some houses in the capital still receive hot water supply and hot water supply from the state Vodokanal, and this is where you should call and complain if the blackout is illegal.
The claim will be substantiated when consumers have identified disconnection violations and there is an evidence base. There are basic rules that experts recommend that public and private companies adhere to.
For planned major repairs of pipes or reconnection of a resource, residents are notified two weeks before the start of the event. Government Decree No. 354 prohibits turning off water supply without legal grounds.
The regulatory act prescribes the procedure for the provision of utility services, in particular hot water supply and cold water supply. Utility workers can violate any rules only if there is an order from local authorities to do so. Residents of apartment buildings must be notified of this one month in advance.
Conclusion
It is better to resort to the services of repair services at the first appearance of difficulties in the operation of the sewer system and after you have been unable to cope with the blockage on your own. If your pipe bursts and the leak cannot be eliminated before specialists arrive, you should warn your neighbors below, which will help avoid damage to equipment.
In the video presented in this article you will find additional information on this topic.
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Chemical drain cleaning products. Biological products
The chemical method of cleaning drains involves the use of special preparations that break down dirt, grease, and organic matter and help remove them from the pipes. The drugs are available in different forms: powder, granules, liquid, gel, foam. Ecolife Group specialists use only certified and proven products.
Acid preparations. Acid preparations are used for blockages of organic origin: toilet paper, hair, feces. Most often, such products are produced in the form of granules and are used to clean drains in the bathroom and toilet.
Alkaline preparations. Kitchen drains often become clogged due to grease. Fat accumulates on the inner walls of pipes and becomes overgrown with a variety of waste and food debris. Alkaline preparations corrode greasy deposits, as a result of which solid waste can easily pass through the pipes.
In order not to encounter blockages, you should periodically clean the sewer for preventive purposes. The pipe does not clog immediately; at first, water begins to drain out more slowly and an unpleasant odor appears. This is precisely the signal that the pipes need to be cleaned.
Biological products. The peculiarity of biological products, which contain live bacteria, is that they not only effectively cope with existing contaminants and eliminate unpleasant odors, but also have a preventive effect. Biological products are easy to use: the required amount of biological product is diluted in water and introduced into pipes through sinks, floor drains, etc.
How bacteria protect the sewer • Grease solidifies and is gradually deposited on the inner walls of the pipes. The throughput of pipes decreases, fat plugs and blockages form. This leads to the risk of accidents. • Once in the sewer network, bacteria decompose (eat) fatty contaminants. In this way, the pipes are cleaned of existing deposits. • Unlike chemicals, bacteria do not wash down the drain but colonize the pipes. With the periodic use of biological products (1-2 times a week), a protective biofilm is formed on the internal walls of the pipes, which prevents the formation of new fatty deposits • As a result of the use of biological products, the throughput of the pipes increases. The uninterrupted operation of the sewer network is ensured.
One of the main advantages of bacteria is their ability to adapt to specific application conditions. Almost every enterprise has hard-to-reach sections of the network. Bacteria are easily transported by water flows and evenly colonize pipes, regardless of the structure of the sewer system. The more fats there are in the drain, the more bacteria are contained in the biofilm, since fatty contaminants are the main source for their nutrition. Biological products do not have a destructive effect on pipes, and unlike aggressive chemicals, they do not deteriorate the composition of wastewater, but, on the contrary, help improve it.
